I Want to Proof My Custom Documents!
Did you purchase a custom document such as a diploma, transcript or certificate? If so you can request a watermark sample or proof of our work to look over before it ships out. Please note this free service will delay shipping because we await your approval of our work. The design team, who creates samples, works Monday thru Friday from 10AM to 3PM EDT and all final approvals must be submitted before 1PM EDT workdays to ensure your packages leaves the same day. Please keep their hours in mind, especially if you are requesting a sample on weekends, late nights of holidays.
The following rules apply to samples and you must agree to these when requesting this service:
- Our designer will send you a sample through our ticket system. You must go to that ticket page to view their work, discuss changes, etc. Do not discuss sample issues with customer support staff as they are not the designers.
- All samples must be approved within 9 days from the day your order was placed.
- Any active orders containg samples that are not approved within those 9 days, will ship as is. Any repints that could have been avoided by checking your sample will be subject to reprint fees here. Any mistakes made by the design staff, will of course be reshipped free of charge.
- When our design team sends a sample or has questions/comments, you will be alerted of updates via email and asked to access your ticket to see the latest updates.
NOTE: This service is not available without the purchase of a diploma, transcript or certificate.
Availability: Ready to Ship!!!
- Deve McLaughlin's Product Review!
- Thanks for offering this. It was great to check over everything before it left.
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Only registered users can write reviews. Please, log in or register. Once signed in, you can view this product and leave a link. All reviews are checked for authenticity and verification of purchase. Also names are edited of our buyers due to privacy regulations. Any names matching those of actual people is completely consiquidential.
If you would like to look over our work and approve it before it ships out, we can send you a watermarked copy of the document to check over the layout, text and make sure everything is good to go before it leaves!
All samples are sent through our ticket system, the designer assigned to your order. The design team works Monday thru Friday from 9AM to 3PM EDT. By ordering this sample service, the designer will send you a digital copy of the document or documents, that is watermarked. The sample will give you a chance to check over the document and make sure names and dates are correct. The sample teams stop working on new orders by 1PM EDT, which means you need to look over their work and approve it before the cutoff, if it must ship today.
To request the sample, when you add this item to your cart, on the next page you will see an option to add the sample/proof service to your cart. Please keep in mind that the same process takes times and may cause delays with your order.
Once you order is placed, the designers will be made aware of it and will begin the design process. If ordering late at night or weekends, keep this in mind, as the samples will appear when the staff returns during their normal schedule. It's also important when ordering online to sign up using an email that you check often, as all communication will take place through this same email.