Since the day we launched, we've focused on creating accurate prints combined with quality and speed.
is at the top of our goals and we are always finding new ways to improve the customer experience overall.
We assign individual designers to every request. Our designers will look over exactly what you want made and make sure we have the necessary resources to fulfill your request. We check our database of templates, verify stock levels for specific paper types, and more. Our designers can make revisions and changes to your order, if necessary, to enhance the overall realism.
Designers can also send
. This allows you to check over our work and make sure any names and dates are correct.All orders are typically wrapped up in under 24 hours of each business day. The final documents are then printed out, securely packaged, and
. All packages leave with package tracking and all packages are secured to ensure a safe transit.Again, we allow all customers to preview our work to ensure all information and details are correct. Yet, if you get it and something is wrong, we will take care of it. If the fault is our own, all expenses are paid for. If you made a mistake by entering the wrong name or date,
. In many cases, we will even eliminate this fee, but it just depends on several factors. We keep all costs low, as we do not with to burden our customers with any added expense.We keep you involved every step of the way. As agents work on your order, a proof is sent out, it's packaged by our shipping facility, or as any change in the process is made, we alert you. We send email updates letting you know of recent status changes. You can also track your order here. Stay up to date with BAFD Prints.
Simply put, you have 90 days to report any issues regarding your order with BAFD Prints. If any matters can not be resolved, just call us or our billing department, and request a refund. There are no returns required to issue refunds and most refunds will appear in 3-5 days depending on your bank.