At BAFD Prints we believe any good business starts with solid customer support. While other print shops like ours are cutting their support hours, we're staying longer! While this website is online 24 hours a day and 7 days a week, our dedicated team is here weekdays to offer assistance with placing orders, order statues, and more.
The print shop and support team at BAFD Prints are here Mon-Fri 9AM-5PM EST. Currently at our shop it’s: ! All departments are off weekends, weekday evenings, and some holidays including New Years, July 4th, Memorial Day, Thanksgiving, and Christmas. Hours are limited on Christmas & Thanksgiving Eve and the Friday after Thanksgiving. Any messages left after hours will be addressed when we return.
Please give us a call or try chat. Email is fine but it can be a slower process so we really suggest trying live chat or phone first.
We often reply to everybody within 24 business hours or less. If you are not seeing a reply to an email, please check junk/spam as sometimes emails can fall here. Also search for any emails from @buyafakediploma.com.
You can track your order here. We simply need your order number (this was emailed to you) along with your email to verify your purchase. Status information is updated immediately once it’s changed by our staff. If you need more details, please reach out to us.
Ouralso addresses a lot of common concerns and questions.