FAQ – Product and Store Questions & Answers

How can I order a product from you?

The process of buying fake diplomas is very easy. Simply choose your type of product first. We offer diplomas, transcriptscertificates and combo packages of both documents. From there you will see products broken down by levels. For instance if you want a novelty certificate of marriage, you would look at our fake marriage certificates for more details.

Find more steps on how to get a fake diploma here.

I see you offer “fake” and “replica” diplomas! What’s the difference?

We try to find ways to help buyers save money. One way is by offering two levels of diplomas. First there are “cheap fake diplomas” which use regional designs. So let’s say you wanted a fake high school diploma puerto rico. We could use our regional high school diploma template design. This would allow you to get a diploma that looks like a local Puerto Rico high school diploma from that area. It would use a common layout that captures a similar structure to what is found with diplomas in that area.

If you upgraded to replica diplomas, you’d be getting a more premium product. A replica is a realistic match of the actual diploma, capturing the precise layout, structure, fonts, etc. This would mean we gathered a real diploma from a specific Puerto Rico high school and if that is the high school you want, we can offer the best fake possible.

We strongly recommend upgrading to replicas if you want the best we offer but offer options to here to met the various budgets of our buyers.

The replica prices are higher than standard fakes due to the time, research and effort involved in producing them.

Your Services Still Seem Pricey. What About Sales & Discounts?

We understand that our items may be be too expensive for some but the time and energy put into creating these products does not come without hard work. Yet, coupon codes and discounts can be had. Check our site for current products that are on sale and see how coupon codes can save you even more money.

How Soon Get I Get My Order?

We know a lot of buyers are in a hurry and while most suppliers don’t have the staff to produce orders fast, we do. We are one of the few sites that ships 90% of it’s orders within 24 business hours. This includes items with free shipping! A lot sites don’t offer free shipping and if they do, they’ll hold the order for a day or two encouraging you to upgrade to faster methods.
Obviously delays occur due to requesting samples, asking for changes, etc which takes time and adds to the production process. Still, we are extremely quick and deliver many overnight rush orders each week. See more about our shipping process here.

What kinds of payments do you accept?

We proudly accept major credit and debit cards and sometimes person-to-person money transfers and cryptocurrency. All payments are processed through our secured checkout page which protects your delicate information. We take your safety very seriously.

Will my bank statement mention your website?

No, to protect your privacy, we offer a discreet buying process. Your credit card statement will not mention this website or the type of products we sell.

The actual descriptor will be available when placing an order online.

Can you offer samples or proofs of my order before shipping?

When you order custom documents from us, you can request to see a sample or proof of our work before the final document ships out. The sample is sent through our production staff using our ticket system. The ticket system allows for one-on-one private communication between you (“the customer”) and your assigned designer and staff member. Proofs are a great way to preview the document’s layout, structure, make sure the text is correct, seal placement isn’t off, etc.

Our proofing team works from weekdays 10AM to 3PM EDT answering questions about your order, address any concerns with proofs, etc. Our cutoff for approvals is 1PM EDT which means if you like our work and want it to ship out that day, we need your approve before our 1PM EDT cutoff. This gives us enough time to make sure any final documents are printed, packaged up and ready to leave our warehouse.

Currently it is Tuesday November 3rd at 05:20 PM where the production staff is so keep that in mind if your asking for help at this moment.

I got my order. Something is wrong. What can I do?

If you made a mistake by accidentally requesting something you didn’t mean too like a wrong graduation date (you mean to put April but asked for June) or names on your document (you forgot you wanted it to show your maiden name), you can request a reprint.

The cost of a reprint is much less than buying the same order again. The reprint fee covers supplies on our end.

If for some reason, we made a mistake, we do offer free reprints at no additional cost to you. The new reprint would be shipped with the same shipping method you requested on the original order. You can pay the difference if you want the reprint to be shipped with a faster shipping method. Ask a support agent over phone or chat for additional information.

Can I use these products as I wish?

All sales made through our site are bound by our terms. Although we can not control how our products are ultimately used, we ask that you research any local laws and address those concerns yourself. We are not a law firm, here to offer legal advice. Our products are sold with the intention that they be used for personal replacements of previously lost or damaged documents or as novelties to fool others with. Any other use goes beyond their intended use and the buy accepts any risk he or she takes by using the item unintentionally.

Customers purchase our items as novelties, personal replacements for lost diplomas, as a college replacement diploma to safeguard an original, as a prop, etc. No status is earned as these are not official. Still we create anything we do with high quality standards, ensuring the most realistic looking diplomas and transcripts possible.
Because of the realistic nature of our items, we are forced to ship all documents with labels, that can easily be removed if you wish, stating the document’s intended purpose. There are a number of suppliers that can get away without adding such labels because the products they produce are not realistic enough to possibly pass as an original.

Because of the level of our quality, we are forced to do this as suggested by our attorneys, to protect our interests. We allow customers the option to remove the disclaimer without damaging the item since it is their property but any decision to ignore the disclaimer and accept responsibilities for their actions with the document is entirely theirs.

Any mention of the terms “fake diplomas, novelty diplomas, etc” along with “jobs, employment, etc” on this site or in advertisements for this site, are strictly for search engine purposes only and not a direct reflection of the products and services being offered here.

How can I get help or talk to somebody now?

Our team is here to assist you with any questions or concerns about using our website, placing orders, or checking up on an order status with our website.

We are available Monday thru Friday from 10AM to 5PM EST. We are closed on weekends and all major USA holidays.

For more information, see our customer support page for access to our email, live chat and phone support.